UPEX and Campus Accounts

UPEX lightweight account vs. Campus account

During the registration to UPEX (User Portal to the European XFEL), a lightweight account will be created for you. This account will not give access to any other service but UPEX.

If your proposal is awarded beamtime, you will need to access other resources, services, software, and infrastructure, such as safety training, the experiment data access and processing system, different support resources, and so on. For this purpose, a Campus account will be set up for you (if you do not have it already) for accessing DESY/ XFEL.EU Campus infrastructure and services. In due time, you will receive an email notification with your Campus account log-on initial password (to be changed within a few days) and further instructions.

Please note:

  • Campus accounts set up via UPEX lightweight accounts are provided and managed by the DESY registry. For the time being, you will get password expiry notifications by the DESY registry. However, password change or recovery takes place through UPEX. Please refer to the instructions at the bottom of this page.
  • Initial passwords must be changed during a short period (a few days) specified in the notification email you receive. Propagation of the new password to all the services may take up to one hour.
  • More details will be provided in the notification email. Please DO NOT ignore it.

 

After changing the initial password of the newly set up Campus account (and allowing for up to one hour for the implementation of the change for all services), you will be able to access the online safety training system, metadata catalogue, and other services with your Campus credentials. We strongly recommend using your Campus account to log on to UPEX. Nevertheless, you may still use your lightweight account credentials for UPEX only (for example, if you need to access UPEX urgently before a deadline but do not remember your Campus credentials).

Users with an existing DESY/XFEL.EU Campus account (DESY or XFEL.EU colleagues) are advised to use these credentials for logging on to UPEX and DESY/XFEL.EU Campus services. If these users create a lightweight account in UPEX first, the relevant DESY/XFEL.EU Campus account will be automatically associated with the lightweight one and can be used from this moment. Both campus and lightweight accounts login can be found in UPEX on Edit profile page. Additionally, members of experiment team will receive a one time email notification/instructions about the status of the campus account in due time.

 

Campus account / UPEX lightweight account password change

The passwords for both your UPEX lightweight account and your Campus account can be changed from your Edit profile page after logging on to UPEX:

https://in.xfel.eu/upex/user/edit_profile?role=1

 

Campus account / UPEX lightweight account password recovery

For any UPEX lightweight accounts but only for Campus accounts created by XFEL.EU via UPEX account,  the password can be reset from the UPEX password recovery page:

https://in.xfel.eu/upex/password/request_reset

 

If you forgot your XFEL/DESY Registry staff password, you need to contact the IT administration of the organization you belong to.