UPEX and Campus Accounts

UPEX lightweight account vs. Campus account

During your registration to UPEX (User Portal to the European XFEL), a lightweight account will be created for you. This account will not give access to any other service but UPEX.

If your proposal is awarded beamtime, you will need to access other resources, services, software, and infrastructure, such as safety training, the experiment data access and processing system, different support resources, and so on. For this purpose, a Campus account will be set up for you (if you do not have it already) for accessing DESY/ European XFEL Campus infrastructure and services. In due time, you will receive a notification email with your Campus account credentials and further instructions.

Please note:

  • Campus accounts set up via UPEX lightweight accounts are provided and managed by the DESY registry. For the time being, you will get password expiry notifications by the DESY registry. However, password change or recovery takes place through UPEX. Please refer to the instructions at the bottom of this page.
  • You can create your Campus account password by clicking the link specified in the notification email (see above). Propagation of the new password to all the services may take up to one hour.
  • More details will be provided in the notification email, as already mentioned. Please DO NOT ignore it.


With your Campus account you will be able to access the online safety training system, metadata catalogue, and other services. We strongly recommend using your Campus account to log on to UPEX. Nevertheless, you may still use your lightweight account credentials for UPEX only (for example, if you need to access UPEX urgently before a deadline but do not remember your Campus credentials).

Users with an existing DESY/EuXFEL Campus account (e.g. DESY or EuXFEL staff members) are advised to use these credentials for logging on to UPEX and DESY/EuXFEL Campus services. If these users create a lightweight account in UPEX first, the relevant DESY/EuXFEL Campus account will be automatically associated with the lightweight one and can be used from this moment.


Campus account / UPEX lightweight account password change

The passwords for both your UPEX lightweight account and your Campus account can be changed from your Edit profile page after logging on to UPEX:



Campus account / UPEX lightweight account password recovery

For any UPEX lightweight accounts but only for Campus accounts created by European XFEL via UPEX account,  the password can be reset from the UPEX password recovery page:



If you forgot your XFEL/DESY Registry staff password, you need to contact the IT administration of the organization you belong to.