Cancellation policy / No show
Your may cancel your reservation until 12:30 one day prior to the date of arrival. After this threshold, a late cancellation fee is charged.
Should your reservation be a no-show, the entire booking will be released and a no-show fee will apply.
Methods of payment
We accept bank transfer payments that are to be received prior to the arrival. Alternatively, a credit card payment is available for stays over weekdays. Credit card payments are processed Monday through Friday, 8:30-12:30.
Kindly note we do not accept cash at any time during your stay.
Non-smoking policy
Please note the Guest House is a non-smoking property. Smoking on campus is only permitted in the designated areas. Further information on smoking policies can be found in the House Rules.
Reception opening times
The Guest House team is available every German working day, Monday through Friday, from 8:30 to 12:30. Out-of-hours support will be provided at the Gate House.